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Eight years ago I purchased twenty two replacement windows to date only twenty have been installed. Still waiting for the other two. Now they don't even answer the phone. Add comment

  • Jun 24
  • Building Products
  • West Columbia, South Carolina
  • Windows
  • 142

I ordered 2 windows 9 Jan. 2015,have not recived yet.I was told my windows would be installed on a Friday in March,I got the rooms ready for installation.they called me stating one of the windows was broken so they have to order it again.I asked if they could just replace the window I had that was broke,they said they would get back with me,NEVER DID,I called in Aprill,where are my windows? They... Read more

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Windows are guaranteed when moisture collects between the glass panels. In February a man measured and said a replacement window would be ready in 6 to 8 weeks. I called when it had been 2 months and no window. I was told the order had not been placed, and it would now be 4 to 6 weeks. It is JUNE 23, and I'm still waiting!!! Add comment

  • Jun 23
  • Home Construction and Repair
  • Sevierville, Tennessee
  • Soffit Replacement
  • 135

I contacted Champion back in early May to replace a soffit they came out gave an estimate,I contracted the job,then they came out in June,said they would have to add Down Spouts to the order because they wouldn't work with their eve trough's. I signed another contract for the add. $240,then on 6-23 the Branch Mge calls and said they can't do the jobmbecause they found out in the last 2 wk's they... Read more

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Worst company ever lots of mistakes and wont fix problems Add comment

Been waiting for my window screens for over a month plus have Add comment

  • Jun 09
  • Building Services
  • Saint Peters, Missouri
  • Window Replacement
  • 192

Several years ago they installed all new windows and siding. It took over six months with constant changes of crews, and inconsistent work quality and style. Outcome not satisfactory. Several years later, windows are cloudy and siding/coil is coming off and not sealed. Filed warranty claim 7/2014 and everyone agreed work unacceptable. They were suppose to complete between 11/2014 and 4/1/15.... Read more

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  • Jun 08
  • Building Services
  • Pittsburgh, Pennsylvania
  • Windows
  • 144

Paid $3000 for one window last summer. The window has a crack. Called Champion 2 weeks ago and spoke to Melissa the person who answers the phone, can't answer any questions but can give snide remarks. We told Melissa then that we needed a weekend appointment to have the window repaid and she stated she would have a technician call. As of yet we have received no call from this technician. We... Read more

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  • Jun 04
  • Building Products
  • New Britain, Connecticut
  • Windows
  • 111

I washed the exterior part of my upstairs windows for the first time and three of them have to now be held up with a stick. The metal that is supposed to be on the underside of the lower window came undone and is stuck down near the window sill. I call and hear the same message all the time. This is in Plainville, CT. For days, the message gives their hours and says to leave a message. Same... Read more

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I had a wonderful experience and my windows look fabulous. I am in Georgia. Add comment

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