• Very fair1 votes
  • Service quality2 votes
  • Installation2 votes
  • Customer service1 votes
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Had almost all the windows replaced and still they are not right. In fact one of the windows leaks and is making the plaster on the wall bulge and crumble Add comment

  • Apr 10
  • Installers
  • Positive Experience
  • 175

Came back and fixed issue. No problem. We wanted to have more foam around windows. Production manager said that there had to be an agreement between sales person and us. We said we were not made aware at original meeting. We came to an agreement With no added cost. Champion came bacon one week later and rescaled and reinstalled . No questions asked. I would definitely use this company again. ... Read more

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I just filled out an online champion window estimate and within 5 min, home depot calls?? So beware of what company has a secure site! It seems champion has an open web for everyone to steal!! Add comment

  • Mar 20
  • Building Services
  • Windows Replacement
  • 542

I am appalled at the attitude of their personnel. I have been waiting for over a week for an estimate and have even called the office twice. I am amazed that they don't care about the customer. Thank goodness that I found all this out before I bought any of their products. I waited for 5 days and didn't hear back from the salesman. I called the office to prompt them to get me a quote, the... Read more

Was this review helpful? 1 1

  • Mar 12
  • Building Products
  • Pittsburgh, Pennsylvania
  • Patio Window
  • 749

We had purchased our house 2 years ago, it had a nice clean clear sliding door on the patio. Over the years since we moved in the glass has become dirty on the inside of the two pains of glass. We decided to call champion to come out and look at the glass to see if it could be fixed. They tell us on the phone it will cost us $175 to have someone come out and look at the door. Now this is a... Read more

Was this review helpful? 7 3

  • Mar 11
  • Building Services
  • Wichita, Kansas
  • Siding
  • 399

I have purchased siding from this company out of Wichita, Ks. And I am hopeful that it will hold up in the long run. My problem was with the installation, supervisors, and management. The guy that STARTED the installation spent over four weeks and had not completed the job. So, when I go to the office to see what the problem is, I'm hurried into a back office so that the other customers cannot... Read more

Was this review helpful? 3 3

  • Feb 24
  • Building Services
  • Hermitage, Tennessee
  • Windows
  • 446

installers said; when they loaded the windows on their truck, they knew they were the wrong windows.we want wast time; I called kobe :NATIONAL consumer affairs:he[kobe] said that champion windows would install the wrong windows in your house knowing they were wrong.Kobe is a *** like his mimnon Darrel,that talked to me like I was his *** child of his.They will never talk to you face to face,they... Read more

Was this review helpful? 6 2

  • Feb 20
  • Home Construction and Repair
  • Midlothian, Virginia
  • Windows
  • 1
  • 1
  • 566

Seven years ago I purchased 21 windows plus 5 bay windows for my house. Since then I have had 5 service calls,4 of which were factory defects.Two windows lost seals,one spring went bad,third window stuck when closing it and last a crack on iside pane. The problem is not with service but 75 dollar service charge for coming out. Which if was my fault I could understand but not for factory... Read more

Was this review helpful? 3 0

  • Feb 07
  • Installers
  • Dallas, Texas
  • Windows
  • 756

Two weeks after our windows were installed by the installer which I say his workmanship was worthless our home got broken into. I'm not saying they did it but be ware because if the installer is checked out by the company the helper is hired by the installer. Be ware you never know who you will get. I will never use this company again. They are way to much for the windows and work they provide.... Read more

Was this review helpful? 4 0

  • Feb 04
  • Products
  • Alexandria, Virginia
  • Windows Replacement
  • 477

I was blindsided by two representatives at a local Walmart last December to buy replacement windows. Unfortunately, I gave them my info in an effort to get moving with my Christmas shopping. Since that time I have repeatedly requested that they stop calling my home phone number. Yet, they are relentless in an attempt to contact me to buy windows. Knowing that I have withdrawn my interest &... Read more

Was this review helpful? 1 0

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