Champion Window Complaints and Reviews

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Champion Window
Main address: 12121 Champion Way 45241 Cincinnati OH
513-346-4600, 888-296-7788, , http://www.championwindow.com/contact.aspx?Sid=1
  • 52+3 mobile complaints
  • $100K claimed losses
  • $1.9K average
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  • Nov 21
  • Building Products
  • Cleveland, Ohio
  • Window Warranty
  • 77
  • REVIEW RATING 4/5

I had whole house windows installed. With a severe winter following, one window cracked. I reported it to the local distributor in February 2014 and was assured it was under warranty and would be replaced immediately. Followup call in April assured me a replacement had been ordered. I called again in May, was told Oh yes, the window was in and would be delivered. Someone came out in July... Read more

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  • Nov 19
  • Building Products
  • Greenville, South Carolina
  • Champion Windows
  • 44
  • REVIEW RATING 3/5

My whole house has Champion Windows. Four of the windows lost their seal and now fog up. I called in July 14 for warranty service. Its now November and all I get is a run around. I would never ever recommend Champion Windows (Greenville SC), Each time you call, they say that the windows are on back order. These are all regular size windows. Nothing special. I just think that they want to sell you... Read more

Was this review helpful? 0 2

  • Nov 12
  • Building Services
  • Milwaukee, Wisconsin
  • Windows Replacement
  • 76
  • REVIEW RATING 3/5

We have been waiting since August/2014 for a replacement window and continue to get the run around. Can't even get the scheduler or salesman, Jon, to call back. We also would not recommend Champion. The excuses have been this is their busy season, their system is not able to expedite an order, someone would need to come out and look at the window, replacement windows take longer, and they have... Read more

Was this review helpful? 0 0

I put in a claim on a window seal that broke through Champion Windows,I have been waiting now for five months and every time I call the office they keep telling me the parts are on back order.I will never deal with this company again!!! Add comment

  • Oct 24
  • Installers
  • Windows Replacement
  • 1
  • 1
  • 302
  • REVIEW RATING 5/5

Sales Process: Unprepared the batteries were dead I had to let them borrow some. Then they went on and on and on wasting my time after I already decided to order! Said whole process should take 6 weeks! Order: Never placed, Receptionist: weeks later when we call for a n update lied and said I spoke to her when I spoke only on cell phone to salesman! Order delayed: 4 weeks later Said they needed... Read more

Was this review helpful? 6 1

  • Oct 03
  • Building Services
  • Janesville, Wisconsin
  • Replacement Windows
  • 1172
  • REVIEW RATING 5/5

Tom arrived on time for appointment after circling the block twice. I had a meeting with my oncologist scheduled for one hour later and told him I was on a tight schedule. I showed him the bedroom I wanted windows installed in first, he measured the windows and began a sales pitch that began with an explanation of Energy Star ratings. I indicated that he needed to hurry this process as I had a... Read more

Was this review helpful? 19 5

I personally think if Champion out of Macon keeps letting Mike Emberton of Columbus Ga continue doing work for them without a Business License or Insurance they'll end up being sued eventually. He is slow with his work, doesn't pay his help, that's why he can't keep help but he gets paid. Add comment

  • Sep 08
  • Building Services
  • Fort Campbell, Kentucky
  • Windows Replacement
  • 478
  • REVIEW RATING 5/5

Nashville, TN office. Salesmen were polite, installers did fine, but if you ever need any follow up service guaranteed by their contract… forget it. That is exactly what they will do, forget you. They will never call you back, tell you your replacment has been ordered, it's on the way, got lost. I have a leaking seal now and I'm going through the same proccess this time of calling them every week... Read more

Was this review helpful? 6 5

  • Sep 06
  • Installers
  • Cleveland, Ohio
  • Windows Replacement
  • 383
  • REVIEW RATING 5/5

We had 10 Windows replaced in our home! They measured wrong,tried to caulk to make up the difference. They put two windows in then we had to wait another four months for the other windows. The installers were negative would not answer questions. The caulking job is terrible, and on top of all this they have dew on them every morning you can't see out. I wish we never heard of Champion Windows. I... Read more

Was this review helpful? 7 2

  • Sep 05
  • Building Services
  • Windows Replacement
  • 1
  • 1
  • 562
  • REVIEW RATING 5/5

i refused to pay the balance $3000.00 until 5 damaged windows are replaced, and they put a lien on my house and are suing me.their mistake because i hired the best biggest law firm in newark,ohio this is sept 5,2014 call for update 740-927-6942 71 year old veteran will fight back before hiring them there top salesman had to delete his name for libel reasons thought was a friend of mine highly... Read more

Was this review helpful? 7 2
 
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