1.3
  • Service quality2 votes
  • Installation2 votes
  • Customer service1 votes
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  • Mar 20
  • Building Services
  • Windows Replacement
  • 188
  • REVIEW RATING 4/5

I am appalled at the attitude of their personnel. I have been waiting for over a week for an estimate and have even called the office twice. I am amazed that they don't care about the customer. Thank goodness that I found all this out before I bought any of their products. I waited for 5 days and didn't hear back from the salesman. I called the office to prompt them to get me a quote, the... Read more

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  • Mar 12
  • Building Products
  • Pittsburgh, Pennsylvania
  • Patio Window
  • 401
  • REVIEW RATING 5/5

We had purchased our house 2 years ago, it had a nice clean clear sliding door on the patio. Over the years since we moved in the glass has become dirty on the inside of the two pains of glass. We decided to call champion to come out and look at the glass to see if it could be fixed. They tell us on the phone it will cost us $175 to have someone come out and look at the door. Now this is a... Read more

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  • Mar 11
  • Building Services
  • Wichita, Kansas
  • Siding
  • 207
  • REVIEW RATING 4/5

I have purchased siding from this company out of Wichita, Ks. And I am hopeful that it will hold up in the long run. My problem was with the installation, supervisors, and management. The guy that STARTED the installation spent over four weeks and had not completed the job. So, when I go to the office to see what the problem is, I'm hurried into a back office so that the other customers cannot... Read more

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  • Feb 24
  • Building Services
  • Hermitage, Tennessee
  • Windows
  • 328
  • REVIEW RATING 5/5

installers said; when they loaded the windows on their truck, they knew they were the wrong windows.we want wast time; I called kobe :NATIONAL consumer affairs:he[kobe] said that champion windows would install the wrong windows in your house knowing they were wrong.Kobe is a *** like his mimnon Darrel,that talked to me like I was his *** child of his.They will never talk to you face to face,they... Read more

Was this review helpful? 6 1

  • Feb 20
  • Home Construction and Repair
  • Midlothian, Virginia
  • Windows
  • 1
  • 1
  • 434
  • REVIEW RATING 5/5

Seven years ago I purchased 21 windows plus 5 bay windows for my house. Since then I have had 5 service calls,4 of which were factory defects.Two windows lost seals,one spring went bad,third window stuck when closing it and last a crack on iside pane. The problem is not with service but 75 dollar service charge for coming out. Which if was my fault I could understand but not for factory... Read more

Was this review helpful? 2 0

  • Feb 07
  • Installers
  • Dallas, Texas
  • Windows
  • 613
  • REVIEW RATING 5/5

Two weeks after our windows were installed by the installer which I say his workmanship was worthless our home got broken into. I'm not saying they did it but be ware because if the installer is checked out by the company the helper is hired by the installer. Be ware you never know who you will get. I will never use this company again. They are way to much for the windows and work they provide.... Read more

Was this review helpful? 3 0

  • Feb 04
  • Products
  • Alexandria, Virginia
  • Windows Replacement
  • 388
  • REVIEW RATING 5/5

I was blindsided by two representatives at a local Walmart last December to buy replacement windows. Unfortunately, I gave them my info in an effort to get moving with my Christmas shopping. Since that time I have repeatedly requested that they stop calling my home phone number. Yet, they are relentless in an attempt to contact me to buy windows. Knowing that I have withdrawn my interest &... Read more

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  • Jan 25
  • Building Services
  • Cleveland, Ohio
  • Windows Installation
  • 577
  • REVIEW RATING 5/5

The salesman are so nice when pitching the sales. After you sign the contract, you never hear from them for months. Finally, when you do hear from them, they send idiots out to install your windows. When installing the windows, they cracked a lot of the trim. Some windows were not measured correct. Then the crew they sent to install the siding and trim, well, don't know where they found them. Not... Read more

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  • Dec 21, 2014
  • Home Construction and Repair
  • Kodak, Tennessee
  • Patio Room
  • 563
  • REVIEW RATING 5/5

This patio room is so bad I will have to remove it before I ever sell my house. It leaks and the windows are fogging up. The construction was terrible. I have read other reviews of this nature and even called an individual who had to take them to court who lived in Kentucky. This was after it happened to me. I am a widow and they took advantage of me being at my home alone. How dare they come to... Read more

Was this review helpful? 3 0

  • Dec 15, 2014
  • Home Construction and Repair
  • Windows
  • 312
  • REVIEW RATING 4/5

Champion Windows customer service is non-existent and the people who work in the Westlake, OH office are awful to deal with. They do not care about your needs and just tell you lies to get you off the phone. A replacement for a cracked window was ordered in August. After 3 months an upper sash was delivered. Needless to say the correct lower sash had to be ordered .. again. I was assured there... Read more

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