Champion Window Complaints and Reviews

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Champion Window
Main address: 12121 Champion Way 45241 Cincinnati OH
513-346-4600, 888-296-7788, , http://www.championwindow.com/contact.aspx?Sid=1
  • 42+1 mobile complaints
  • $97.1K claimed losses
  • $2.2K average
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  • 1 day ago
  • Building Products
  • Marlborough, Massachusetts
  • Poor Customer Service
  • 26

first they ordered the wrong windows but the tech didn't realize until half way through the install. he jimmy rigged the new window without taking the old out and lied to me about sealing it so it didn't leak. then when i called back to at least get it sealed it took 4 days to even get a time. after talking to Ron Degraw the division manager for the northeast, he thought it was ok this happened... Read more

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  • Aug 15
  • Building Products
  • Hapeville, Georgia
  • Window Repair
  • 1
  • 1
  • 165

A window in the bay window cracked. I called to have it repaired and was told they would order it. I have been told twice since then that they would order and my window is still broken. I was advised on the second call that the window had never been ordered. The third time I was told that they couldn't find it and world order another one. I just bought another house and will replace the windows... Read more

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  • Aug 14
  • Building Services
  • Window Replacement
  • 64

Worst product,terrible design,locks,latches do not work, rollers on bottom of windows are to weak and flimsy for weight of window and installation was done by roofers, poor installation and no quality control, no leveling of windows, all they want to do is send someone out to caulk outside gaps, cigarette buts were all over and cleaning was negligible, tore up drywall inside home, was a disaster,... Read more

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  • Aug 06
  • Home Construction and Repair
  • Carmel, Indiana
  • Improper Windows Installation
  • 65

I called three time in two month and was promised a call back, still hasn't happen. I bought the window based on their warrenty. Poor services. I don't need 0ne hund red words. N N N N N N N N N H N J NH N N N N N N N N N M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M Ronb Read more

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  • Aug 06
  • Building Services
  • Roofing Repair Arrangement
  • 1
  • 1
  • 121

Don't use this company! Was told our roof would be done at 8:00 in Wednesday morning & no one showed up so we get a call saying they would be here at 12 cause they were finishing a job up . 12:00 comes still no one! So we call & we get the run around saying they will come the next day. & we were pissed. & they offer us a *** gift card to go to dinner for the inconvenience. So... Read more

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  • Aug 01
  • Building Services
  • Windows Installation
  • 290

I just want to say Champion is in trouble if they send people to do work and aren't employed by Champion. I bought $10500 in windows from them and when I was informed that they were coming only two guys showed up with a few windows. They started work mid afternoon and got a few windows out and back in. The next day there so-called boss showed up with his kid and it was almost lunch time. The... Read more

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  • Jul 31
  • Home Construction and Repair
  • Columbus, Ohio
  • Vinyl Siding
  • 97

Champion chose not to flash around my second floor deck and tore the preexisting wood siding between the supports which allowed water behind the siding. No flashing was done over the existing deck board allowing all the water from the J-channel to pour down to the new holes in my siding created by Champion. It was a job that required some extra attention on part of one side of the house, but... Read more

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  • Jul 18
  • Building Services
  • Broken Window Lock
  • 195

Porch enclosure installed 12/20/12--really looked good--_installation a little longer than expected--12/2/13 called about a broken lock on window. Said they would order part and then schedule appt. first week in January called and was told weather caused problems, blah, blah , blah. Calls every week until lend of Feb. Said they would call. Door became hard to lock in June. Called and they... Read more

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  • Jul 15
  • Home Construction and Repair
  • Pittsburgh, Pennsylvania
  • Sunroom
  • 1
  • 1
  • 191

I bought a house almost 4 years ago where Champion put on a sunroom and deck. The first day I moved in my foot went right through the floor boards. Champion said I was covered for 1 year by their warranty for being a new owner of the house. They sent a guy out for $89.00 who said yeah that needs fixed we will be in touch. It took over a month, me contacting the BBB, and calling over 4 times... Read more

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  • Jun 25
  • Building Services
  • Memphis, Tennessee
  • Window Replacement
  • 1
  • 1
  • 17

Its been two months still waiting to have one window replaced! Read more

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