Champion Window Complaints and Reviews

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Champion Window
Main address: 12121 Champion Way 45241 Cincinnati OH
513-346-4600, 888-296-7788, , http://www.championwindow.com/contact.aspx?Sid=1
  • 49+2 mobile complaints
  • $100K claimed losses
  • $2K average
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  • Oct 24
  • Installers
  • Windows Replacement
  • 101

Sales Process: Unprepared the batteries were dead I had to let them borrow some. Then they went on and on and on wasting my time after I already decided to order! Said whole process should take 6 weeks! Order: Never placed, Receptionist: weeks later when we call for a n update lied and said I spoke to her when I spoke only on cell phone to salesman! Order delayed: 4 weeks later Said they needed... Read more

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  • Oct 03
  • Building Services
  • Janesville, Wisconsin
  • Replacement Windows
  • 876

Tom arrived on time for appointment after circling the block twice. I had a meeting with my oncologist scheduled for one hour later and told him I was on a tight schedule. I showed him the bedroom I wanted windows installed in first, he measured the windows and began a sales pitch that began with an explanation of Energy Star ratings. I indicated that he needed to hurry this process as I had a... Read more

Was this review helpful? 16 5

I personally think if Champion out of Macon keeps letting Mike Emberton of Columbus Ga continue doing work for them without a Business License or Insurance they'll end up being sued eventually. He is slow with his work, doesn't pay his help, that's why he can't keep help but he gets paid. Add comment

     

  • Sep 08
  • Building Services
  • Fort Campbell, Kentucky
  • Windows Replacement
  • 415

Nashville, TN office. Salesmen were polite, installers did fine, but if you ever need any follow up service guaranteed by their contract… forget it. That is exactly what they will do, forget you. They will never call you back, tell you your replacment has been ordered, it's on the way, got lost. I have a leaking seal now and I'm going through the same proccess this time of calling them every week... Read more

Was this review helpful? 5 5

     

  • Sep 06
  • Installers
  • Cleveland, Ohio
  • Windows Replacement
  • 316

We had 10 Windows replaced in our home! They measured wrong,tried to caulk to make up the difference. They put two windows in then we had to wait another four months for the other windows. The installers were negative would not answer questions. The caulking job is terrible, and on top of all this they have dew on them every morning you can't see out. I wish we never heard of Champion Windows. I... Read more

Was this review helpful? 4 0

     

  • Sep 05
  • Building Services
  • Windows Replacement
  • 450

i refused to pay the balance $3000.00 until 5 damaged windows are replaced, and they put a lien on my house and are suing me.their mistake because i hired the best biggest law firm in newark,ohio this is sept 5,2014 call for update 740-927-6942 71 year old veteran will fight back before hiring them there top salesman had to delete his name for libel reasons thought was a friend of mine highly... Read more

Was this review helpful? 6 1

     

  • Sep 04
  • Home Construction and Repair
  • Poor Customer Service
  • 256

I paid 37,000 to install a sun room and the install was terrible. Champion contracts their work out to individuals that work for cheap and the terrible quality of service has caused me to spend thousands more to correct. First, my irrigation system was broken, my neighbor's fence was ruin and during the install damage was done to my roof causing damage to the inside of my home. Doors were... Read more

Was this review helpful? 7 1

     

  • Aug 28
  • Building Products
  • Marlborough, Massachusetts
  • Poor Customer Service
  • 303

first they ordered the wrong windows but the tech didn't realize until half way through the install. he jimmy rigged the new window without taking the old out and lied to me about sealing it so it didn't leak. then when i called back to at least get it sealed it took 4 days to even get a time. after talking to Ron Degraw the division manager for the northeast, he thought it was ok this happened... Read more

Was this review helpful? 7 1

     

  • Aug 15
  • Building Products
  • Hapeville, Georgia
  • Window Repair
  • 1
  • 1
  • 380

A window in the bay window cracked. I called to have it repaired and was told they would order it. I have been told twice since then that they would order and my window is still broken. I was advised on the second call that the window had never been ordered. The third time I was told that they couldn't find it and world order another one. I just bought another house and will replace the windows... Read more

Was this review helpful? 7 0

     

  • Aug 14
  • Building Services
  • Window Replacement
  • 236

Worst product,terrible design,locks,latches do not work, rollers on bottom of windows are to weak and flimsy for weight of window and installation was done by roofers, poor installation and no quality control, no leveling of windows, all they want to do is send someone out to caulk outside gaps, cigarette buts were all over and cleaning was negligible, tore up drywall inside home, was a disaster,... Read more

Was this review helpful? 5 0
 
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